MELLlSSA FASHIONS (PVT) Ltd
PRIVACY POLICY

This Privacy Policy describes how www.mellissafashions.com collects, uses your Personal Information when you visit or make a purchase from the Site.

When you visit the Site (www.mellissafashions.com ), we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Order information

  • We are collecting names, billing address, shipping address, payment information, email address, and phone number.
  • Purpose of collecting these informations to provide products or services to you to fulfill our contract, to process your payment information, arrange for courier, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us through our hotline (+94 707 702 702) or email (mellissafashions@gmail.com).

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use DomEx courier service to courier your orders.
  • We may share your Personal Information to comply with applicable laws and regulations (in Sri Lanka), to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Use of Cookies

Cookies are small text files that websites or Apps may place on your computer or device. Generally, cookies are used to recognise repeat users of websites and remember user preferences. We may collect this information both anonymously and in relation to user accounts. Cookies are also used to allow the website to gain statistical information about your usage behaviour and aggregate data to allow Mellisa to customise a user’s experience on our website. The information is used and disclosed by Mellisa for purposes including statistical analysis and to assist Mellisa to improve the functionality and usability of the Mellisa website.

We may update this Privacy Policy from time to time in order to reflect, for example,changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mellissafashions@gmail.com.